What runs
The servers, workstations, links and services actually in use, who uses them and since when. Without this section, none of the others can be stated at all.
The first step
The assessment
Before selling you anything, we look at what you already have. You receive a written document stating what runs, what is exposed, what is no longer backed up, and what each point costs you if it is left alone. The document is yours.
What you are left with
- You know what you have: machines, backups, accounts, subscriptions. The list is written down, and no longer depends on anyone remembering it.
- You know where to start: every point is ranked by what it costs if left alone, not by technical difficulty.
- You decide: the pricing comes in separate work packages, which you weigh line by line, in the order you choose.
- You keep the document even if you do not work with us: it serves as a brief for anyone else.
How it works
A first conversation
Free of charge · about 30 minutes
On site or over the phone. You say what worries you, and together we set what will be looked at. By the end of it, you know what the assessment covers and what it does not.
The survey
On site, or remote
We record what actually runs, not what is meant to run. How long it takes depends on the number of sites and machines: you are told at the end of the first conversation, not partway through. Nothing is changed during the survey.
The report
Within five working days
You receive the written document, ranked by severity, and we read it together — on site or over video. A report sent on its own gets filed unread; a report read together gets discussed.
You decide
No commitment
You take one package, several, or none. Nothing in the document commits you to giving us the work, and it still stands if you ask someone else.
What the report contains
Here are its sections, in the order you read them.
What is backed up — and what no longer is
What gets backed up, where, how often, and the date of the last restore actually tested. A backup that has never been restored is not a backup, it is an intention.
What is exposed
Accounts and services open to the outside, accounts with no owner left, rights that go beyond the job of whoever holds them, and the ones your former provider kept.
What costs money without ever having been decided
Subscriptions renewed because they were already there, duplicates, and the hours taken back every week by someone you pay to do something else.
What each point costs if it waits
Stated in days of business lost, not as a percentage of risk: a director weighs lost days, not a probability.
The pricing, in separate packages
Each fix is priced on its own and can be bought on its own, in order of severity. No package makes another one compulsory.
No sample figures are shown here. The values in an assessment are the ones from your own estate; a generic extract would be made up, and a page that makes up one figure invites you to check the rest.
What it asks of you
- An hour or two from the person who knows where things are — often the director, sometimes the provider already in place.
- Read access to the machines and admin consoles, for the duration of the survey.
- The invoices for current subscriptions: that is where the lines nobody decided on any more are found.
What this document is not
- It is not a quote in disguise. The pricing comes at the end, in separate packages, and you may take none of them.
- It is not a certificate of compliance. It certifies nothing and carries no weight with a third party that requires one.
- It is not an intervention. Nothing is fixed or installed during the survey; if something must be, urgently, that is decided with you at the time.
- It is not a shopping list. We resell neither hardware nor licences: whatever the document recommends, you can buy it wherever you like.
Ask for your assessment
An email is enough: say in one sentence what worries you today. We reply to set up the first conversation.
On site in Antananarivo and across Analamanga. Remote for the rest of Madagascar and internationally.